Industry Summit to Provide Update on Digital Compliance, the Dodd-Frank Act

The Association of Financial & Insurance Professionals’ David Robertson and Hudson Cook’s Nikki Munro will lead two separate compliance sessions aimed at getting attendees up to speed on Internet sales compliance and the Dodd-Frank Act.

Fewer Cars Disappeared Last Year

Reported thefts fell to their lowest level in decades, though the risk is still quite real, especially in large metro areas. Meanwhile, Hyundai and Kia nabbings, though still high, slowed.

Protective Asset Protection Expands F&I Development

In-person and online curriculum designed to help sharpen skill sets for all levels.

Ram Drivers Top Bad-Driving List

LendingTree study of insurance quotes shows they have highest rate of incidents; other brands rank high in individual categories.

Warranty Group Ranks Among Lowest for Complaints In Nation

Protective Asset Protection Launches Specialty Tire, Wheel Coverage

Products For RV, marine, power-sports designed to help dealers increase customer options.

Trust Is Personal

Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.

Five-Star F&I: The Secret to Customer Delight

Here are several ways finance-and-insurance managers can organically solicit consumer feedback that lpumps up business.

Targeted Training Drives Results

Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.