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Compliance

Kicking the Trade

Kicking the trade is an old-school tactic employed by unscrupulous sales people, sales managers, and F&I managers. Being aggressive and going after every possible deal, while employing a deceptive practice to finalize the sale is simply not worth the risk.

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Ferreting Out Fake Paystubs

Do you know how to vet a paystub for legitimacy? These 10 tips can help you catch the phonies.

F&I Meets Alternative Credit Scoring

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.

Digital Accessibility for All

Dealers need to ensure they are remaining ADA compliant while catering to various groups of consumers.

Compliance Isn’t Just for the Finance Office

We should call it transaction compliance, rather than F&I compliance.

How to Implement a Compliance Management System

Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely available.

Island Hopping Is a Compliance Concern

Hackers are using weak links in vendor and supply chains to target more secure networks. Here’s what agents and dealers need to know.

Get an ‘A’ on Your Next Compliance Audit

F&I pros and consultants have at least two things in common: Both want to protect the dealership and its customers, and both have a job to do. Here’s how to ace your next audit.

Shortcuts and Compliance Are Not Complementary

Compliance expert lists four shortcuts no sales or F&I professional should take in 2020. Spoiler alert: Forging the customer’s signature is still a federal crime.

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Is Sales Punching a Crime?

BMW is the latest manufacturer to be accused of falsifying new vehicle sales reports, a practice that has led to lawsuits and investigations. Are dealers conspirators or victims?