Trainer believes in the power of persuasion but wants F&I pros to back it with effective training, sincere needs-discovery, and a personalized approach.
The F&I program provider released a series of non-brand-specific videos designed to raise consumer awareness about nine F&I protections and the value they provide vehicle owners. The videos can be downloaded for free and posted to a dealer’s website or played in a dealership’s waiting room.
Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.
Top trainer welcomes an anxious recruit to the F&I ranks with 10 pieces of practical, hard-earned advice.
Four of the industry’s top F&I trainers will be swimming the aisles during F&I Think Tank’s Shark Tank, a stump the pro-like session that will allow attendees to get answers to their most troublesome customer objections, deal situations and departmental issues.
F&I Think Tank’s ‘The Director’s Chair’ will feature the F&I director for the magazine’s 2016 F&I Dealer of the Year in Tom Andrews, as well as former F&I Pacesetters Dan Mason and Justin Gasman. It will also feature His Madness, Marv Eleazer, as moderator.
With both systems fully integrated, all data entered into the Darwin F&I application is instantly and securely updated in Auto/Mate’s DMS, and any changes made in the DMS are reflected in the Darwin F&I application in real time.
Former F&I Pacesetter G.P. Anderson returns to F&I Think Tank to deliver “Art of the Presentation,” a 50-minute look at the process and approach that made him an award-winning F&I director for Park Rapids, Minn.-based Thielen Motors.
F&I trainer says your answers to five key questions will serve as a roadmap to an unreachable level of performance.
Operations expert offers a two-step fix for solving cash-flow issues related to contracts in transit. It includes process and technology recommendations, as well as penalties for violations.
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