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TrueCar Pulls from Hearst Media for New CTO

TrueCar hires Mike Dunn as its new chief technology officer. He most recently served as CTO for Hearst Interactive Media, and has held similar positions with Time Warner and Dell Online.

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Identity Theft Tops FTC's Complaint List for 2012

Last year was a record-breaking year for consumer complaints received by the FTC, and identify theft once again topped the list.

Taking Over

David Westcott is stepping into the 2013 NADA chairman role at an exciting and promising time for the industry.

OpenRoad Lending Partners With TrueCar

TrueCar and OpenRoad Lending forge alliance to improve dealer-to-consumer relationship, according to officials.

Virus Alert!

The magazine’s from-the-trenches columnist doesn’t mince words when it comes to his dislike of the Internet, but that doesn’t mean he’s about to fight progress.

IAS Takes F&I Selling Online

IAS announced that it will release SmartOffer, an e-mail-based F&I presentation program designed to allow dealers to present and sell product to Internet customers.

Experian Automotive Launches Market Data Tool

Experian Automotive announced the launch of Velocity, an online business intelligence tool that combines automotive data with advanced analytics, enabling automotive professionals to better understand the market, vehicles and consumers.

Winning Online

The magazine’s resident sales strategist breaks down the key investments dealers need to make to win online.

Under Construction

Building the virtual F&I office really shouldn’t be that difficult. If you know how to overcome an objection, you already have your first post.

Top Priorities for 2012

Four marketing and dealership experts tell the magazine’s sales strategist to expect big things from social media, mobile marketing and data mining in 2012.