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Internet Shopper

Quality Trumps Price for Car Buyers, CarMax Reports

For the second straight year, car buyers said “quality” is the most influential factor when shopping for a vehicle in CarMax Inc.'s annual consumer survey, with more than double the amount of respondents choosing quality over price in this year’s study.

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Bank of America, DataScan Launch Used-Car Buying Website

Bank of America and DataScan Field Services have launched a new Website that will provide used-car buyers with everything they’ll need to complete a vehicle purchase online.

Consumers Shop Autos on Black Friday

The hefty discounts and incentives offered by car manufacturers helped lure shoppers away from malls and onto automotive Websites over the Thanksgiving weekend, reports Dataium, an aggregator of online automotive shopping activity.

VIDEO: Tip of the Week

Gerry Gould says the best way to handle phone-in and Internet leads is to get involved early on. UDS’s director of training also shares a few tips on converting cash and credit union customers to dealership financing.

Internet Searches Good Indicator of Purchasing Trends, New Study Reveals

Experian Automotive's and Experian Hitwise's joint analysis of second quarter shopping and purchasing trends revealed that the gap between market share of branded searches and new-vehicle registrations has closed, indicating that searches precluded actual purchase.

Hyundai Leads CPO Consumer Interest on AutoTrader.com

AutoTrader.com announced that Hyundai captured five of the top 20 spots for certified pre-owned "Big Movers" on the Website in September.

The ‘New’ Road to a Sale

If you don’t have your showroom act down, shame on you. If you need a little help with handling Internet and phone-in leads, then read on.

Vehicle Shopping on Smartphones Increases, J.D. Power Reports

A study by J.D. Power and Associates indicated that the number of car shoppers that use their smartphones to shop for vehicles on the Internet has increased by more than 40 percent since last year.

Domestics Regain Lost Brand Share in 3Q, NADAguides Reports

A report by NADAguides revealed that domestic brands experienced the only increase in consumer interest on NADAguides.com during the third quarter.

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TrueCar Powering Car-Buying Centers for 10 Credit Unions

TrueCar’s Member Showroom platform will power the online car-buying programs for 10 regional credit unions across the country.

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