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Tips for Success

Tapping into the Automotive Accessory Market

While dealers continue to seek out new profit streams, one area of potential new business remains relatively untapped — the automotive accessory market.

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F&I Experts Discuss F&I Basics: The Art of the Deal

Today’s credit crisis means one thing: It’s back to basics. F&I expert lays out six principles guiding today’s reality, and discusses why sales will be critical to your dealership’s success.

Part 12: Review, Revise, Reimplement

Big improvements can be accomplished with relatively minor changes to procedure. Clear guidelines from management can go a long way toward increased productivity.

Part 11: Track Your Performance

The first step in deciding where you want to go is knowing where you've been. Forecasting is based on past production and all the factors affecting it.

Part 10: Follow Up on Missed Sales

Just because customers decline a product or service at the time of purchase doesn't mean they won't reconsider if asked again.

Part 9: Verify Funding

To maximize the dealership's cash flow, F&I staffers should track loan docs through the funding process.

Part 8: Secure the Funding

It's a terrible feeling when you've put great effort into a deal only to see it go splat because you can't get the customer's loan approved. Don't let this happen to you.

Part 7: Document the Sale

Organization and disclosure are essential when paperwork can make or break a deal.

Part 6: Close the Deal With a Menu

Menus don't sell products — people do. But effectively using them as a tool during the deal will ensure more sales and full disclosure.

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Part 5: Negotiate the Plan

Mastering the art of negotiation includes using the power of small numbers and making an impression with your last words.

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