Twenty percent of American households are delaying maintenance on their vehicles, according to the results of a recent survey by automotive research firm IMR Inc.
Changing oil and oil filters, replacing wiper blades and air filters, and scheduled maintenance top the Car Care Council’s list of most common repairs. The list was developed using research from market research firm IMR Inc.
The organization's newest survey backs the need for F&I protections, finding that 64 million U.S. drivers can't afford an unexpected vehicle repair. AAA also found that one-third of drivers skip or delay recommended services or repairs.
Hyundai's Genesis will offer complimentary maintenance, loaner cars, and a valet service with its 2017 G90 and G80 luxury sedans in hopes of luring buyers to the new brand, Genesis announced.
Pennsylvania’s Superior Court upheld a ruling that awarded $15.6 million to the driver and passengers in a Toyota van that malfunctioned after two dealerships allegedly failed to follow the recommended maintenance procedures when servicing the vehicle.
The percentage of vehicle owners with complimentary or prepaid vehicle maintenance packages has more than doubled during the past five years, according to a study by J.D. Power. The growth of such offerings is helping to drive up loyalty and repurchase rates for OEMs and dealers.
The two-year/24,000-mile program covers four service visits in a 24-month period. It’s also transferrable to subsequent owners.
A recent survey from eBay Motors shows that one-third of drivers expecting a tax return plan to spend a portion of that money on their vehicles. Results also show that drivers expect to spend more than $1,000 on auto-related purchases.
Sprinter Care Lease covers most common maintenance tasks and allows business owners to structure their lease depending on specific business needs.
DMEautomotive’s latest white paper revealed that the aging customer base is significantly favoring aftermarket chains' service profits while threatening those of new-car dealerships.