Gerry Gould, the original host of F&I and Showroom’s F&I Tip of the Week, will cover the online video series’ Top 20 tips during his role-playing session at Industry Summit 2015.
The AFIP’s executive director says not all goals require a Herculean effort to complete. He lays out a plan for setting and achieving simple, meaningful objectives every 90 days.
Given the many changes taking place in the F&I field, the AFIP’s executive director says a little self-inspection is in order if you hope to win the F&I trifecta.
Organizers of Compliance Summit have announced that David Robertson, executive director of the Association of Finance & Insurance Professionals, will speak at the Midwest event this month.
EFG's Karen Klees became one of the first 100 compliance officers to earn certification under the NAF Association's new program. Last April, the company's entire dealer services team earned AFIP certification.
AFIP head warns against pretending to know the answers to serious questions in a misguided effort to placate customers.
Last month, co-owner and vice president of IDDS, Max Zanan, passed the AFIP certification exam.
The AFIP’s executive director says it’s possible to have the best of all F&I worlds. He details a plan for satisfying customers, increasing revenues and avoiding regulatory hassles.
AFIP’s executive director reminds us why the word “best” should be avoided when discussing financing or lease rates with customers.
Justin Gasman, who was named the 2014 F&Idol winner, recently attained master certification from the Association of Finance and Insurance Professionals.
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