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American Financial Receives Multiple Honors in 2019 DCAs

Voters ranked American Financial & Automotive Services placed in the top three in six categories for the second straight year in the 2019 Dealers’ Choice Awards.

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NIADA Debuts ‘Custom-Tailored’ Compliance System

The National Independent Automobile Dealers Association has partnered with ComplyNet to launch NIADA CMS, a compliance management system designed specifically for independent dealers.

KPA Wins Second Straight Online Training Library Award

KPA has been named as a 2019 Online Learning Library Top 20 Company by Training Industry Inc. for the second consecutive year.

Sales Compliance and the Red Flags Rut

When sales managers habitually ignore Red Flags warnings, your customers’ identities and the dealer’s wallet are both left vulnerable. Here’s how to break the habit.

Feds: Texas Dealership Fronted Gambling Enterprise

Three members of the Tillery family of Beaumont, Texas, have admitted to operating a gambling and money laundering ring fronted by their buy here, pay here dealership and its holding company.

How to Prevent Harassment in the #MeToo Era

HR expert urges dealers and managers to put old handbooks and premonitions aside and create an enforceable policy that aligns with current best practices.

AutoAp Launches Recall Intelligence Service

A new service from AutoAp was designed to give auto dealers greater insight and control over the liability and financial impacts caused by safety recalls, promising to reduce risk by more than 80%.

Study: Dealer Data Plagued by Human Error, Insider Threats, Deliberate Sabotage

Shred-it’s 2019 Data Protection Report reveals the owners of more than half of all large U.S. businesses that suffered a breach said external vendor errors were to blame.

FTC: DealerBuilt Hack Affected 130 Dealerships

A 2016 cyberattack laid bare the personally identifiable information of about 12.5 million customers of 130 U.S. dealerships, according to a Federal Trade Commission bulletin announcing a consent agreement with dealer software provider DealerBuilt.

4 F&I Scenarios That Can Lead to Bank Fraud

Expert lists four all-too-common situations in which failing to understand underwriting guidelines or falsifying required stips — by dealership or finance source personnel — can constitute not just noncompliance but outright fraud.