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Resolutions for Your F&I Department

How trends from the past decade will impact F&I in 2020 and beyond.

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Beyond the Cookie: 4 Ways to Deliver Personalized Experiences

When did personalization get so personal? Expert offers four ways to connect with car buyers without creeping them out or running afoul of new privacy laws.

3 F&I Gotchas You Need to Avoid

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.

3 Gaps in Your Online Data Strategy

Are you ready to take digital marketing to the next level? Try expanding your reach, identifying shoppers before they identify themselves, and engaging them earlier in the journey.

Market Scan Appoints Joey Imparato Vice President of Sales

Veteran automotive industry executive with proven track record to lead Market Scan’s dealer sales team into the next phase of digital retailing.

ADESA Debuts Upgraded User Experience

ADESA Simulcast Remote Seller delivers an upgraded user experience for consignors and dealers to see real-time performance analytics.

J.D. Power Taps Technology Visionary as President and CEO

Dave Habiger, a seasoned technology sector visionary who has led several initial public offerings and served as CEO of multiple public companies, succeeds Finbarr O’Neill as the data and analytics firm’s new chief executive.

Cox Automotive Files Antitrust Lawsuit Against CDK Global

Add Cox Automotive to the growing list of tech vendors and dealers alleging that CDK and Reynolds and Reynolds Co. conspired to eliminate competition for data integration services and seize control over dealer and third-party data.

Experian Acquires String Automotive

String’s marketing intelligence platform will be matched with Experian’s own data-driven insights. The combination will direct dealers on how to spend marketing dollars and where to target their conquesting efforts, officials said.

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CDK to Acquire Auto/Mate Dealership Systems

CDK Global has entered into a definitive agreement with Auto/Mate to acquire the technology company, which provides a suite of DMS products and solutions to more than 1,000 new-car dealerships. The transaction is expected to close later this summer.