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Black Book Adds Chief Technology Officer and Senior VP

Laird Popkin has been appointed to the newly created role of chief technology officer and senior vice president. He will be responsible for all product development and IT operations.

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Preferred Warranties Names New VP of Marketing and Sales

Kathy Calderini has been selected as the new vice president of marketing and sales for Preferred Warranties Inc. She brings more than 20 year of sales and marketing experience to her new role.

Part 2: Costly Hires

Human resources expert returns for Part 2 of his two-part series on costly hires. This time, he lays out a hiring process designed to weed out unqualified or untrustworthy candidates.

Part 1: Costly Hires

Human resources expert lays out the costs of a bad hire in Part 1 of his two-part series on dealership hiring practices.

Fla. Dealer Sues Former Employee Over Online Review

Evolution Auto Sales filed a lawsuit against a former employee who posted a review on a job search site accusing the dealership of illegal practices.

Sonic Files Suit Against Former Employee for Luring Away Employees

Sonic and Philpott Motors have filed a lawsuit against a former employee who left the dealership and hired seven other employees to come work for him.

People, Process, Pay Plans

Top F&I mind says there are nine components that need to be in every F&I pay plan. Not only do they provide the right motivation, they can be the key to retaining top talent.

Attitude Adjustment

Attitude might not be everything, but the magazine’s F&I insider says it can be the determining factor of success in many situations faced by today’s F&I pros.

NADA: U.S. Dealers Employ More Than 1 Million People

The number of people employed by the automotive retail industry topped the 1 million-person mark last year, with the average new-car dealership employing, on average, 57 people, the NADA reports.

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DealerRater Names New CEO

DealerRater has selected former J.D. Power executive Gary Tucker as its CEO. In his new role, Tucker will be responsible for leading the company through its next phase of growth.