Jackson Bigham has been named chief compliance officer of SMART Payment Plan. In that role, he will be responsible for managing SMART’s state and federal regulatory compliance and regulatory reporting.
Gabriella Roberts has joined the National Automotive Experts’ executive management team as vice president of operations.
Laird Popkin has been appointed to the newly created role of chief technology officer and senior vice president. He will be responsible for all product development and IT operations.
Kathy Calderini has been selected as the new vice president of marketing and sales for Preferred Warranties Inc. She brings more than 20 year of sales and marketing experience to her new role.
Human resources expert returns for Part 2 of his two-part series on costly hires. This time, he lays out a hiring process designed to weed out unqualified or untrustworthy candidates.
Human resources expert lays out the costs of a bad hire in Part 1 of his two-part series on dealership hiring practices.
Evolution Auto Sales filed a lawsuit against a former employee who posted a review on a job search site accusing the dealership of illegal practices.
Sonic and Philpott Motors have filed a lawsuit against a former employee who left the dealership and hired seven other employees to come work for him.
Top F&I mind says there are nine components that need to be in every F&I pay plan. Not only do they provide the right motivation, they can be the key to retaining top talent.
Attitude might not be everything, but the magazine’s F&I insider says it can be the determining factor of success in many situations faced by today’s F&I pros.
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