If a dealer can provide their paper trail to a regulator or jury, it should demonstrate that the consumer indeed made informed decisions throughout the process and there was no deception intended.
Commission unanimously finds Traffic Jam Events violated the law with false claims about affiliation with government stimulus program and deceptive prize mailings.
By providing certification, regular video updates and an annual recertification exam, the ACE Safeguards Specialist Certification Program is intended to help dealers meet the new Safeguards requirements.
All four of our currently available data points suggest that a dealer cannot charge a consumer for a CPO warranty at the point of sale.
The FTC recently issued a report that summarizes its enforcement actions, roundtable findings, consumer workshops, and in-person interviews with 38 Washington D.C. metro-area consumers focused on deceptive advertising practices, spot-delivery, and voluntary protection products.
Recent revisions to the federal Safeguards Rule cement the need for a compliance officer in every dealership. Whether their duties are performed by an employee or outsourced, satisfying the new requirement is going to cost your store thousands of dollars per month.
The operators of websites that sold fake pay stubs and other financial documents have agreed to permanently shut down their business as part of separate settlements with the Federal Trade Commission, the regulator announced this week.
Attorney Eric Johnson fields questions about the state of the CFPB, the now fully staffed FTC, and the aggressive stance of state attorneys general. He also offers a critical update on the Military Lending Act.
According to the regulator, this was the FTC’s first action alleging income falsification by dealerships. Charged are the owners of Tate’s Auto Group, which operates four dealerships in Arizona and New Mexico, near the border of the Navajo Nation.
The compliance sweep, which took place in seven states, is the first since the agency's new Used Car Rule took effect earlier this year. Dealers who failed to comply could face penalties of up to $41,484 per violation.
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