J.D. Power and Associates - Tagged Posts - F&I and Showroom

Avg. New-Vehicle Transaction Price Up $3,900 Since 2009

New-vehicle retail sales through September were at their highest level since 2005, but the rise in new-vehicle transaction prices is what has really contributed to the industry's health this year, say J.D. Power analysts.

Mobile Site Satisfaction Leads to More Social Media Sharing, J.D. Power Reports

When car shoppers using a smartphone have a satisfying online experience with an automotive manufacturer or third-party automotive site, they are more likely to share vehicle information on social media, according to a new study.

Industry Could Realize Best September Since 2007, Reports Say

New projections from TrueCar and J.D. Power show the industry heading to its best September sales month since 2007, with sales expected to be as much as 9.7% better than last year.

Voice Recognition Tops J.D. Power’s List of New-Vehicle Problems

Problems with built-in voice recognition average 8.3 problems experienced per 100 vehicles, with the technology’s inability to recognize or interpret verbal commands being the biggest complaint among car owners.

Quality and Space a Concern in Third-Row Seating, J.D. Power Reports

Automakers are responding to consumer demand for third-row seating, but in doing so are compromising quality and cargo space, according to a recent study by J.D. Power.

Gen Y Overtakes Gen X in Car Buying, J.D. Power Says

Gen Y consumers have accounted for 26% of new-vehicle retail sales in the past year, putting sales attributed to that generational group ahead of Gen X for the first time.

J.D. Power: Dealers Will Pay Premium for Good Service from Lenders

Sixty-six percent of dealers who were surveyed indicated that they are willing to pay as much as an additional 0.50 to 0.60 basis points on their loan terms to receive good service from their lenders.

Summer Is Heating Up New-Vehicle Sales, LMC Automotive and J.D. Power Report

The SAAR for retail sales in July is expected to be 13.8 million units, an increase of 600,000 vehicles compared to the same period last year.

J.D. Power: Transaction Prices Reach Record High

Transaction prices for the first six months of 2014 averaged a record $29,630. Consumer expenditures on new vehicles also reached a record high of $194 billion during the period.

New-Vehicle Sales Continue Year-Over-Year Growth

The expected SAAR for new light-vehicle retail sales in June will result in the fifth consecutive month of year-over-year growth, predicts J.D. Power and LMC Automotive.