Mass. AG Settles With Auto Dealer Over Deceptive Ads
Massachusetts Attorney General Martha Coakley and a family-owned franchised dealership have settled a complaint over ads the regulator deemed deceptive.
Massachusetts Attorney General Martha Coakley and a family-owned franchised dealership have settled a complaint over ads the regulator deemed deceptive.
The magazine’s legal wiz questions how easily the Federal Trade Commission can shift gears from enforcement body to policy maker.
Do you disclose the base payment on your menu? If you don’t, the editor lends his thoughts on why you should.
When it comes to F&I pay plans, don’t be surprised by what you get. Compliance auditor breaks down eight commonly used pay-plan objectives and provides his take on how they impact a dealership’s goals.
I have the opportunity to work with several clients that provide sales and F&I training to dealers. On those occasions where I’m asked to help develop training content, I always include a section on payment packing.
Some of the long-held principles of selling F&I products no longer apply, but F&I managers may still believe these are effective techniques.
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