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service department

Dealer Service Business Up

August numbers show growth after three months of declines, Cox says.

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Used Cars Continue to Age and Need Service

S&P Global Mobility report predicts their numbers, mileage will keep rising as demand wanes.

DealerPRO Training Launches Auto Tech Training

Program designed to to address nationwide technician shortage.

Dealership Service Business Dips But Up Y-O-Y

Consumers keeping cars longer to avoid high purchase prices.

Service Business Posts Strong Month

Data show volume, revenue increased, bringing record March top line.

How to Sell More F&I in the Service Bay

How dealerships can enlist service advisors to sell protective products after the sale.

Now Is the Time to Add Texting to Your Service Department

Communication is a key factor in building trust between dealers and consumers. Incorporating texting into your communication strategy will quickly offer your dealership a competitive advantage by meeting and exceeding customers’ needs.

(Video) Capture Missed VSC Sales

In response to a reader question, the magazine’s F&I wiz updates his plan for re-pitching service contracts to customers who declined the protection at the time of delivery.

The Repair Is Covered

The editor opens up about his first service-contract claim, which resulted in a covered and repaired vehicle as well as a few lessons.

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VenueVision Launches Centralized Text Messaging Solution for Any DMS

With autoTEXT, dealers can set a single number or different numbers for each department to manage texts from one place. Customers can text to request appointments, and staff can get repair authorization, send service status updates and service completion notifications with payment options, and more.

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