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New Research Shows Consumers Crave Convenience

Brand experience centers, at-home maintenance, service pick-up and drop-off: These are the modern automotive dreams, new research shows.

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F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions that demonstrate value and preempt objections in this powerful Tip of the Week.

Report: Dealers, Sales Must Take Responsibility for PVR

IAS is offering a new, complimentary infographic for the leadership, sales, and finance teams who want to take an active role in boosting the dealership’s per-copy average.

Crisorio to Lead Advisory Board for Agent Summit X

UDS’s Randy Crisorio has agreed to serve as advisory board chair for Agent Summit X.

Data Mining: The Golden Opportunity You’re Ignoring

Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process and a champion.

Experts Urge Dealers to Unite Sales and F&I

Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.

Generations Launches Google Analytics Certification for Dealers

Generations Digital has launched Generations Digital University, a new training program anchored by a Google Analytics certification course designed specifically for auto dealers.

Automotive Consulting Enterprises Debuts In-House Training Program

Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.

Mezen Adds Reddin to F&I Development Team

Former Walser Automotive Group executive Amber Reddin has joined Mezen Dealer Services as an F&I development manager.

Help Your Dealers Close the Sale

Sales consultants are led to believe great closers are born, not bred. Top trainer disagrees and shares a process you can use to seal more deals — no deception, obfuscation, or tricks required.