FARMINGTON HILLS, Mich. — RouteOne and Santander Consumer USA, along with the finance source’s Chrysler Capital program, will make full eContracting capabilities available to all of Santander’s and Chrysler Capital’s dealers.
The solution provides complete retail and lease contract validation, signature and distribution — all done electronically. It is supported by open integrations to leading DMS providers that serve approximately 90% of the entire U.S. dealer market. eContracting is currently in pilot with Santander and Chrysler Capital, with overall rollout for Santander expected later in the first quarter of 2016. It will be available to all Chrysler Capital dealers in the second quarter of 2016.
“We are pleased to deepen our partnership with SCUSA/Chrysler Capital to collaboratively enhance our service to dealers,” said Mike Jurecki, CEO of RouteOne. “The new offering will enable dealers to realize the benefits of eContracting, such as faster funding, improved CSI, and the reduction in dealer charge backs using a comprehensive validation routine prior to customer signature.”
RouteOne has a long and proven track record with eContracting. Its volume more than doubled in 2014 to 1.55 million contracts booked. Momentum is accelerating because of strong participation by captive, captive-like, and independent finance sources, and a growing list of over 4,800 dealers with coverage in all 50 states. Growth is further building because dealers can easily leverage their current DMSs and DSPs in support of the eContracting process through open integrations to the RouteOne platform. Finally, it provides compliance auditing throughout the entire contracting life-cycle, and a flexible, consumer-friendly signing process that can be done using signature pads, tablets or nearly any touch-screen device.
“By making eContracting available at dealerships, RouteOne has boosted both compliance and customer service levels,” said Jason Kulas, CEO of Santander Consumer USA. “This initiative fits with the SCUSA/Chrysler Capital aim to help dealers sell more cars in an efficient and responsible manner.”