AUSTIN, Texas — RoadVantage has reported a 72% year-over-year increase in new dealers actively selling the F&I product provider's programs, as well as a 51% increase in new agent signups for the same period. According to the company, it has done this while maintaining service levels at 97% of claims approved in eight minutes or less.
“I attribute our record success over these five years to our innovative focus on the customer experience,” said RoadVantage CEO Garret Lacour. “We offer a complete line of powerful F&I products, but where the rubber meets the road is in our customer service. This is what makes dealers and agents so excited to work with us.”
The F&I program provider also announced promotions for three key executives in Bradford Blizzard, Michael Scotty and Melissa Anderson. Blizzard was promoted to national vice president of sales, while Scotty was promoted to senior vice president of operations. Anderson was promoted to vice president of marketing.
“With the explosive growth we’ve experienced, this is an exciting time to be with RoadVantage,” Blizzard said. “No one else can match what we offer, from products to service, and it all starts with our company culture: everyone here is passionate about making a difference for our customers.”
Blizzard began working in the automotive industry in 1982 at a dealership. He then transitioned to the consulting side of the business and served as vice president and national account manager Safe-Guard.
Scotty has served in business development and operations management for 20 years. At RoadVantage, Scotty oversees the internal operations of multiple departments to ensure corporate objectives are met, the company states.
Anderson has more than 20 years of experience in marketing communications and oversees the advertising, public relations, direct marketing, events, online marketing and social media for RoadVantage.
Just last month, RoadVantage won a Platinum Dealers’ Choice Award for F&I Products, the second consecutive year it has won an award in this category.