CFPB Sues Five Arizona Auto-Title Lenders
The bureau charged the title lenders with violating the Truth in Lending Act for failing to disclose annual percentage rates in online loan advertisements. It is seeking civil monetary penalties and administrative orders requiring the companies to correct their practices.
WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) filed individual lawsuits against five title lenders operating in Arizona for failing to disclose the annual percentage rate (APR) in online advertisements about auto-title loans. It is seeking civil monetary penalties and administrative orders requiring the companies to correct their practices.
Named in the suits were Auto Cash Leasing LLC, formed in 1999; Interstate Lending LLC, formed in 2005; Oasis Title Loans LLC, formed in 2013; Phoenix Title Loans LLC, formed in 2013; and Presto Auto Loans Inc., formed in 2002. All five lenders were formed in Arizona, operate in Arizona, and market their services to consumers online.
“From at least July 6, 2016, the CFPB alleges that the five lenders violated the Truth in Lending Act by advertising loan interest rates on their websites without advertising the corresponding annual percentage rate,” read the bureau’s announcement. “For example, one lender advertised on its website a monthly interest rate but failed to include the legally required annual percentage rate for the loan.”
The bureau said another lender asked consumers to take its advertised rate and multiple it by 12. However, it did not inform consumers that the calculated number is the annual percentage rate.
On Wednesday, the bureau filed a Notice of Charges that it had filed the lawsuits against the five title lenders. They will be tried by an administrative law judge from the bureau’s Office of Administrative Adjudication, an independent adjudicatory office within the bureau. The administrative law judge will hold hearings and make a recommended decision regarding the charges, and the director of the CFPB will issue a final decision, which may be appealed to a federal court.
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →