EasyCare Looks to Increase Agency Connections With New Hire
EasyCare has appointed Steven Spivey as director of new business development. The former CNA executive will look to expand the F&I product provider's partnership opportunities with independent agencies.
NORCROSS, Ga. — F&I product provider EasyCare has appointed Steven Spivey as director of new business development, the company announced this week.
Spivey will be responsible for expanding EasyCare’s partnership opportunities with independent agencies, and helping them develop their business and cultivate better relationships with their dealership customers.
“EasyCare is uniquely positioned within the industry because we don’t only focus on F&I. We provide a complete suite of benefits and technology designed specifically to help dealers create more passionate employees and customers and to help agencies assist their dealers in getting what they want and need from their franchises,” Spivey said. “I have the exciting role of engaging with industry leaders and innovators across the nation to help them succeed in their individual businesses.”
Spivey brings more than a decade of experience of in-agency, and dealer-facing management experience, having worked on a national and then regional basis as vice president of CNA National. He also brings more than 21 years of experience in implementing training and professional development programs in the automotive industry, the company noted.
“Steven has an unparalleled reputation in the industry for his phenomenal track record of helping agents succeed,” said Larry Dorfman, chairman and CEO of EasyCare. “He has a great work ethic and his values align with ours here at EasyCare; he’s a great fit for the company and we’re excited to see how he helps our agency partners and dealerships grow.”
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →