Volvo Teams With JM&A on F&I Product Suite
The products will be marketed as Volvo Increased Protection Plans, or VIP. The suite will feature vehicle service contracts, including plans geared toward certified pre-owned units, prepaid maintenance, and tire-and-wheel protection. JM&A will also provide F&I performance and compliance training.
DEERFIELD BEACH, Fla. — JM&A Group has signed an agreement to provide Volvo Car USA and its more than 300 dealers with a full suite of branded F&I products, the companies announced this week.
“We are honored to join forces with a globally recognized and trusted brand like Volvo and be a part of its continued growth and success,” said Forrest Heathcott, president of JM&A Group. “Our company remains committed to providing premier products and services to our partners and their loyal customers. We look forward to sharing our market knowledge to bolster Volvo’s F&I results.”
The products will be marketed as Volvo Increased Protection (VIP) Plans. The suite will include vehicle service contracts, including certified pre-owned plans, prepaid maintenance, and tire-and-wheel protection.
JM&A will also be providing training services and in-store support to help enhance the car buying experience, boost customer loyalty, reinforce dealer compliance and improve overall performance, the company stated.
“JM&A Group understands our business values and objectives, and we look forward to a seamless integration of their expertise into our efforts,” said Tony Nicolosi, president and CEO of Volvo Car Financial Services. “We focus on building a luxury brand that is synonymous with excellent customer care and superior products, and JM&A was a natural alignment to help accomplish our goals.”
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →