SAN PEDRO, Calif. — Advent Resources has fully integrated its dealer management system (DMS) with myCarfax Service Shop tools, the company announced. The collaboration was designed to make resources such as Carfax Service History Check and Carfax QuickVIN available to Advent dealers immediately.
“This integration is another example of our efforts to deliver maximum value to Advent DMS clients,” said Tim Gill, CEO of Advent Resources Inc. “Working with Carfax and the myCarfax Service Shop program, we’re putting trusted information about past maintenance in the hands of service writers to better serve their customers. We fully expect this enhancement will have a net positive impact on operations efficiency and service revenue.”
Carfax Service History Check shows a vehicle’s reported maintenance history. Armed with this information, service technicians can make better service recommendations to their customers which, when combined with other benefits such as Carfax QuickVIN, helps avoid parts-ordering errors, increases ticket averages, and can send recall and maintenance alerts to registered car buyers, according to the provider.
“I am certain my advisors will be able to make good use of the Carfax data to better take care of our customers,” said Carl Coggins, service director at Unicars Honda in Indio, Calif. “The recall info is important for the safety of the vehicle and the service history enables to us to better compete for all of their maintenance business.”