F&I Futurist Tony Dupaquier Joins F&I Think Tank Roster
The Academy’s Tony Dupaquier will serve as emcee of F&I Think Tank, organizers announced this week. The trainer and F&I futurist will be responsible for guiding the discussions during the F&I 20 Group-like event.


DALLAS — Organizers of F&I Think Tank announced that trainer and F&I futurist Tony Dupaquier will serve as emcee of this year’s event, which is being held as part of Industry Summit 2017 (Sept. 11–14) at the Gaylord Texan Resort & Convention Center in Dallas.
The announcement marks the return of Dupaquier to the Industry Summit stage. The more than 25-year industry veteran currently serves as director of training at The Academy, an Austin, Texas-based training firm focusing on dealership front-end operations. At F&I Think Tank, Dupaquier will guide the daylong event’s discussions, which begin at 9 a.m. on Thursday, Sept. 14.
“I am honored to emcee F&I Think Tank this year. We will look at F&I’s past, present, and where we’ll be in the future,” Dupaquier said. “We’re also going to talk best practices and technology, but ‘the customer’ will dominate F&I Think Tank in 2017. This is going to be one heck of an event.”
F&I Think Tank was created in partnership with Ethical F&I Managers, a more than 7,000-member Facebook group founded by F&I and Showroom’s “Mad” Marv Eleazer. The event was designed to recreate the information exchange that takes place daily in EFI by offering several open forum-type sessions that allow attendees to share ideas and techniques and pose tough-to-handle customer objections or situations to top F&I trainers and industry insiders.
This year, the event has added F&I 20 Group as a partner. The more than 10,000-member Facebook group was created by F&I trainer Shaka Dyson, who joins Dupaquier as one of several top F&I trainers on the F&I Think Tank Roster.
Dupaquier worked every position in variable operations and is a former Nissan National Walk-Around Champion. He is considered one of the industry’s most forward-thinking F&I and sales trainers and consultants, and been a featured speaker at the National Automobile Dealers Association’s annual convention, as well as numerous dealer 20 Group and dealer associations.
“Tony is best known for his Stump the Pro session at Industry Summit, and we’re excited to have him guide the discussions at F&I Think Tank,” said Gregory Arroyo, show chair and editorial director of F&I and Showroom and Auto Dealer Today magazines. “But he’ll have his work cut out for him. Yes, his role is emcee, but he’ll be responsible for refereeing what I expect will be passionate discussions and debate about the future of the F&I profession.”
More F&I

Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →