PHILADELPHIA — Software developer GoMoto today announced that its Virtual Service Advisor Platform has been certified to integrate with Autosoft’s DMS.
GoMoto’s Virtual Service Advisor is cloud-based kiosk technology for the service lane that provides streamlined, self-led customer check-in. With the integration, Autosoft DMS users can open repair orders, update customer appointments and information, and offer vehicle trade appraisals and upsell every customer.
“Automotive dealers are looking to improve the consumer journey and deliver the dealership experience of the future,” said GoMoto CEO Todd Marcelle. “Consumers are used to self-service technology across many other retail environments and expect the same from the automotive industry. Bryce Veon and his team at Autosoft have continually pursued progressive integrations to ensure their dealers are able to adopt the latest technology to maintain a competitive advantage.”
Deal Novotniak, Autosoft Connect Program director, added: “Our dealers rely on us for a complete end-to-end dealer management system that allows them to run their business seamlessly, efficiently, and profitably. With the integration of GoMoto’s self-service kiosk, our dealers can maximize their profit potential with an innovative, cutting-edge service lane solution.”