NORFOLK, Va. – Dominion today announces that VUE – its new cloud-native dealer management system (DMS) solution – is now integrated with Hyundai and Genesis dealers' daily communication system (DCS) and certified through Oxlo Systems. This enables Hyundai and Genesis dealers to use Dominion VUE to access their entire integration points with an enhanced interface through Oxlo Systems. As a result, they can improve synergy across sales, finance, accounting, and parts and service departments using the inherent security and mobility that a cloud-native DMS can provide.
We are committed to our dealer partners' success through continuous improvements of our cloud-based DMS solution.
Dominion VUE also provides features for multi-point inspection (MPI), two-way texting with customers and online payment. These capabilities make it more efficient for dealers to follow Service Lane Technology processes specified by Hyundai to qualify for financial incentives on new vehicles sold without additional fees. The functionalities to enhance the customer experience are offered directly within VUE, eliminating the need for third-party applications and the expenses that come with it.
"We are committed to our dealer partners' success through continuous improvements of our cloud-based DMS solution," said Dominion DMS President Sharon Kitzman. "This integration means that Hyundai and Genesis dealers can now benefit from our latest technology, which is capable of scaling to meet their evolving needs and allow them to operate more efficiently across their entire enterprise."
This integration is part of the company's mission to serve the franchise dealer market through the only cloud-native DMS built on the Microsoft Azure Cloud. Leveraging decades of experience serving dealerships,Dominion DMS enables users to streamline operational efforts through bi-directional communications between VUE and Oxlo Systems, which ensures timely and accurate data is transmitted between the dealership and Hyundai and Genesis.
"Dealerships face a rapidly changing marketplace, and Oxlo is proud to partner with Dominion DMS to help the automotive retail business take on those challenges," said Oxlo Systems CEO Gene Brothers. "By integrating with VUE, we offer seamless communication across different departments for a better customer experience."
The integration of Dominion VUE DMS and the dealers' DCS with access through Oxlo System's interface provides users with the ability to see and maintain all of their data in one place.
"Running a dealership today is complex with several moving parts influenced by a diverse set of stakeholders. This requires a great deal of focus to meet rapidly changing consumer shopping preferences, OEM requirements and business continuity challenges," said Mack Grubbs Hyundai Comptroller Terri Parker. "Since using VUE, we've seen greater efficiency throughout our operations, allowing us to provide a better consumer experience while identifying new opportunities for profit."
Dominion VUE will continue to support its long-standing partnership with Hyundai and Genesis by adding integrations as they become available.
To learn more about Dominion VUE and future integrations, visit DominionDMS.com.
Originally posted on Auto Dealer Today