FI showroom red and grey logo
MenuMENU
SearchSEARCH

Connecting the Dots

Most legal predicaments dealers find themselves in could have been averted if they'd only connected the dots. The magazine's legal wiz weighs in.

by Tom Hudson
March 1, 2010
4 min to read


We have a Golden Retriever named Mullighan. Until I saw the movie, “Marley and Me,” I was convinced that Mullighan was the worst dog on the planet. He digs. He runs. He has no leash manners, and he doesn’t come when he’s called. Just name a bad habit for dogs and I’ll bet you that Mully has developed it to an art form.

One of his favorite things to do is to eat stuff that isn’t dog food. That’s not such a problem when he wolfs down used paper napkins. In fact, if he’d stop there, our lives would be duller. Mully also has developed a foot fetish and will occasionally bolt down a sock of mine or a pair of my wife’s pantyhose. That quirky little habit has led to two stomach operations, and has earned him the nickname, “The $10,000 Dog” (that figure includes the cost of an operation to repair a torn anterior cruciate ligament).

Ad Loading...

Mullighan’s problem is he can’t “connect the dots.” That is, he can’t figure out how his actions lead to particular results. The problem is not uncommon with what some car dealers have. They find themselves in a legal fix, and then can’t figure out how they got there. Here’s an example:

CNRS & Z Inc., doing business as Nu-2-U Auto Sales, sold a 2006 Chevrolet Impala to Randy Medious on credit, evidenced by a retail installment contract. As part of the sale, Medious traded in a 2002 Buick Rendezvous. The retail installment contract contained a provision notifying Medious that CNRS & Z was assigning the contract to a particular sales finance company. There is no indication from the facts reported in the case that Medious signed an “unwind agreement” or any other document giving the dealer the right to rescind the retail installment contract if the dealer was unsuccessful in finding someone willing to take assignment of it. 

As it turns out, that’s precisely what happened. The finance company refused to buy the contract and it was reassigned to CNRS & Z. The dealer refused to accept Medious’ payments, attempted to return his Buick, and
attempted to reclaim the Impala. Medious refused to accept the Buick or to return the Impala. Eventually, the lienholder on the Buick repossessed it.

CNRS & Z filed an action for replevin. The trial court ruled against CNRS & Z, finding that it breached the retail installment contract. CNRS & Z appealed.

The Court of Appeals of Mississippi upheld the decision against CNRS & Z. The appellate court determined that the retail installment contract did not make the sale of the vehicle contingent upon Medious obtaining financing from a third party. According to the appellate court, there was a legally binding sale, which CNRS & Z breached by attempting to return Medious’s Buick and by refusing to accept Medious’s payments on the contract.

Ad Loading...

Now, how would some dot connecting have helped this dealer? Well, a little reading exercise would have revealed that the retail installment contract between the dealer and the buyer made no mention of any financing contingencies. I haven’t seen the particular contract involved in this case, but if it’s like every other one I’ve ever seen, it says the dealer is selling a car on credit and that the buyer is buying a car on credit. The contract might name an assignee and the dealer and the buyer might have even discussed that possibility, but a successful assignment isn’t a contingency unless the contract says so.

A bit of research by the dealer or the dealer’s lawyer would also have revealed that when dealers don’t get the customer to sign an unwind agreement, courts regularly hold that they’re stuck with holding the contract and collecting the payments.

So, before you do your next spot delivery transaction, make sure that you have someone prepare an unwind agreement for you to have the customer sign. Whatever you do, though, don’t drop it on the floor. Mullighan will eat it.

Thomas B. Hudson, Esq., is a partner in the law firm of Hudson Cook LLP and the author of several books. For information regarding the books, call (401) 865-5411 or visit www.counselorlibrary.com. Copyright CounselorLibrary.com 2010, all rights reserved. Based on an article from Spot Delivery. Single print publication rights only to F&I and Showroom magazine. HC# 4814-5305-4469 (2/10).

Subscribe to Our Newsletter

More F&I

Easycare White paper cover See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
SponsoredSeptember 8, 2026

How AI-Powered Coaching Is Transforming F&I Performance

See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability

Read More →
Assurant, Sell Value Build Trust, F&I Series, Expert Trainer Trent White
F&ISeptember 2, 2026

Sell Value, Build Trust

In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.

Read More →
2026 StoneEagle summary
F&Iby Hannah MitchellAugust 31, 2026

F&I Sales Give Dealers First-Half Lift

Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.

Read More →
Ad Loading...
man with white hair and glasses delivering a speech standing next to a podium
F&Iby Lauren LawrenceAugust 31, 2026

Targeted Training Drives Results

Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.

Read More →
Man's hand holding pen over a paper document
F&Iby Justin B. GasmanAugust 20, 2026

Double the Change, Double the Chance

When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.

Read More →
Laptop computer, tablet, calculator and notebook on a desk
F&Iby John TabarAugust 20, 2026

Just Do It

F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.

Read More →
Ad Loading...
stacks of coins, a calculator, paperwork, and a pair of glasses in the background, text Lender Experience Drives Dealer Decisions, F&I and Showroom
Auto Financeby Lauren LawrenceAugust 12, 2026

Dealer Lender Preferences Revealed

When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.

Read More →
Leading with Purpose thumbnail. Trent white pictured in front of titled graphic.
F&IAugust 5, 2026

Leading with Purpose

In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.

Read More →
Photo of a keyring with mltiple keys, including a car key fob, on a white surface
F&IJuly 15, 2026

Integrating Nontraditional F&I Products

The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.

Read More →
Ad Loading...
Photo of businessman's hands holding eyeglasses at a desk
F&Iby Rick McCormickJuly 7, 2026

Trust Is Personal

Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.

Read More →