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Complianceby Terrence J. O'Loughlin, M.B.A.February 1, 2005

Knowing Safeguards, Avoiding Potholes

To avoid being a target for government investigation or a private lawsuit, a savvy dealer should avail himself of all compliance safeguards and avoid the potholes.

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F&Iby Kristen ForceFebruary 1, 2005

Offering Insurance Can Seal the Deal

Giving customers the opportunity to insure a vehicle can simplify the sales process, guarantee dealer protection and build a stronger relationship with the buyer.

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Auto Financeby Keith TuberJanuary 1, 2005

Women Make Their Mark

As female consumers gain greater purchasing power, dealerships are matching the trend by adding more women to their F&I staffs.

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F&Iby Ronald J. ReahardJanuary 1, 2005

Customers Relate to Tire & Wheel Mishaps

Tire & wheel road hazard protection is gaining popularity because it's an easy solution to an all-too-common problem.

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Complianceby Stephen B. StraskeJanuary 1, 2005

People Make Policies Work

Conducting business ethically and honestly must be embraced by every employee for a compliance policy to be effective. When deviations occur, clear consequences should be upheld.

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F&Iby Ron MartinDecember 1, 2004

Geometric Growth in F&I

It only takes a few subtle improvements in your F&I approach to achieve a huge jump in your numbers.

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Complianceby Kimberly CrossleyDecember 1, 2004

The Skinny on the FACT Act

Although the feds are still determining how to enforce the FACT Act, it will certainly affect all businesses that deal with consumer credit information, including auto dealerships.

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F&Iby Jan KellyNovember 1, 2004

Part 8: Secure the Funding

It's a terrible feeling when you've put great effort into a deal only to see it go splat because you can't get the customer's loan approved. Don't let this happen to you.

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F&Iby Jan KellyOctober 1, 2004

Part 7: Document the Sale

Organization and disclosure are essential when paperwork can make or break a deal.

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F&Iby Eric Andersen and Keith TuberSeptember 1, 2004

F&I Pay Plans That Get Results

Pay plans that directly promote dealership objectives such as high CSI scores or minimal contracts-in-transit can work wonders toward meeting those goals.

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