
To avoid being a target for government investigation or a private lawsuit, a savvy dealer should avail himself of all compliance safeguards and avoid the potholes.
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Giving customers the opportunity to insure a vehicle can simplify the sales process, guarantee dealer protection and build a stronger relationship with the buyer.
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As female consumers gain greater purchasing power, dealerships are matching the trend by adding more women to their F&I staffs.
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Tire & wheel road hazard protection is gaining popularity because it's an easy solution to an all-too-common problem.
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Conducting business ethically and honestly must be embraced by every employee for a compliance policy to be effective. When deviations occur, clear consequences should be upheld.
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It only takes a few subtle improvements in your F&I approach to achieve a huge jump in your numbers.
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Although the feds are still determining how to enforce the FACT Act, it will certainly affect all businesses that deal with consumer credit information, including auto dealerships.
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It's a terrible feeling when you've put great effort into a deal only to see it go splat because you can't get the customer's loan approved. Don't let this happen to you.
Read More →Organization and disclosure are essential when paperwork can make or break a deal.
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Pay plans that directly promote dealership objectives such as high CSI scores or minimal contracts-in-transit can work wonders toward meeting those goals.
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