The Four Corners of the F&I House
There are four definitive areas where F&I professionals can and should excel.
There are four definitive areas where F&I professionals can and should excel.
Properly and intentionally setting up your menu will maximize your ability to help customers and produce profit.
If we allow our daily routine to be void of learning new information and being reminded of the principals that guide our efforts, we begin to lose our cutting edge.
Three ingredients are necessary to consistently execute a winning performance in the F&I office.
Three areas of skillset development are critical to success, but these skills do not come naturally for most of us, so they must be intentionally developed.
We are all going somewhere and using a mindset GPS will assure we get to the destination we are all looking for — increased customer satisfaction, income, and profits.
Taking the natural gifts we have and working daily to grow and add to our skill set will make anyone a success.
When a customer encounters a true F&I professional, they are pleasantly surprised and the level of trust leads to open discussions and great outcomes for everyone involved.
We are facing challenging and opportunity filled days ahead. Having the privilege to help people during a worrisome time is honorable and fun!
When customers feel free to speak and share their opinions, they feel understood. F&I professionals that intentionally make the conversation a two-way interaction build high levels of trust and profits.
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