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NewsFebruary 19, 2013

Chrysler Capital Goes Live on May 1

Santander will officially become Chrysler Group’s captive lender on May 1. The financial services company will establish a separate business unit dedicated to Chrysler and its dealers.

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NewsFebruary 14, 2013

Ally Survey: Dealers at NADA Confident About 2013 Auto Sales

Nearly 60 percent of attendees at the industry's annual get-together expect their sales to grow by more than 10 percent this year, and more than 54 percent expect consumer confidence to be the key factor in sustaining auto sales momentum.

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NewsFebruary 14, 2013

Experian Automotive: Segment Sales Still Driven by Gas Prices

New study from Experian Automotive shows that a $1 spike in a gallon of gas could increase the volume of the small-car economy segment by 7,000 units.

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NewsFebruary 14, 2013

Honda, Acura Take Top Prizes at ALG Canadian Residual Value Awards

Honda and Acura were the big winners, but the Cadillac ATS made big gains in ALG's Canadian Residual Value Awards.

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NewsFebruary 6, 2013

[Video] Tip of the Week: Going for the Close

When lot customers start asking about their down payment or the interest rate they can get, it’s time for the salesperson to go for the "pocket close." The F&I Professor explains what that is in this week’s F&I Tip of the Week.

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Articlesby Rick McCormickFebruary 6, 2013

Customer’s Choice

What do successful baseball players, fishermen, restaurateurs and F&I managers have in common? The magazine’s F&I expert has the answer.

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NewsJanuary 24, 2013

[Video] Tip of the Week: Embrace the Spotlight

United Development Systems’ Gerry Gould provides a nice pep talk to those in the box, reminding F&I producers everywhere that the spotlight goes on the minute you step out of your office.

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NewsJanuary 22, 2013

[Video] Tip of the Week: Breaking Down the ‘Meet and Greet’

Fifteen percent of a successful sale is due to product knowledge, while 80 percent is due to a salesperson’s ability to connect with his or her customer. The F&I Professor breaks down a process for the meet and greet to help drive a better customer connection.

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NewsJanuary 17, 2013

[Video] Tip of the Week: Transitioning to the F&I Menu

It's an efficiency tool and a compliance tool all wrapped into one. But when should an F&I manager introduce the F&I menu? The F&I Professor provides his answer in F&I's Tip of the Week.

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Articlesby Gil Van OverJanuary 17, 2013

5 Compliance Checkpoints

The magazine’s resident compliance auditor provides a checklist that will help your store steer clear of state and federal regulators in 2013.

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