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Growing negative-equity scenarios mean such lengthy terms should be addressed in a forward-looking way to make them work for the dealer and the consumer down the road.
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Delinquencies in the fourth quarter 2012 experience their first year-over-year increase since 2009, but they still remain below precession levels, Experian Automotive reports.
Read More →How do you respond to customers who say they’ve never been in an accident and don’t need GAP? United Development Systems' Gerry Gould has the answer in F&I’s Tip of the Week.
Read More →Santander will officially become Chrysler Group’s captive lender on May 1. The financial services company will establish a separate business unit dedicated to Chrysler and its dealers.
Read More →Nearly 60 percent of attendees at the industry's annual get-together expect their sales to grow by more than 10 percent this year, and more than 54 percent expect consumer confidence to be the key factor in sustaining auto sales momentum.
Read More →New study from Experian Automotive shows that a $1 spike in a gallon of gas could increase the volume of the small-car economy segment by 7,000 units.
Read More →Honda and Acura were the big winners, but the Cadillac ATS made big gains in ALG's Canadian Residual Value Awards.
Read More →When lot customers start asking about their down payment or the interest rate they can get, it’s time for the salesperson to go for the "pocket close." The F&I Professor explains what that is in this week’s F&I Tip of the Week.
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What do successful baseball players, fishermen, restaurateurs and F&I managers have in common? The magazine’s F&I expert has the answer.
Read More →United Development Systems’ Gerry Gould provides a nice pep talk to those in the box, reminding F&I producers everywhere that the spotlight goes on the minute you step out of your office.
Read More →Fifteen percent of a successful sale is due to product knowledge, while 80 percent is due to a salesperson’s ability to connect with his or her customer. The F&I Professor breaks down a process for the meet and greet to help drive a better customer connection.
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