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The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.
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GoMoto is taking its showroom customer experience platform online. This week, the firm launched GoMoto Digital, a solution that allows car buyers to begin the purchase process online and then continue the process inside the dealership simply by providing their driver's license.
Read More →NCM Associates' new cloud-based application works with dealership management systems to provide a new way to control cash flow as well as reduce the risk of fraud and financial mismanagement.
Read More →According to Helion Automotive Technologies, Hackers are tricking dealership employees into clicking on malicious emails to gain access to F&I and accounting departments.
Read More →Following up on a 2013 pack that brought Contact At Once!’s chat solutions to Dealer.com’s Control Center, the new integration will allow Dealer.com’s clients to select from options that include fully managed and co-managed chat and text.
Read More →Cox Automotive announced plans to merge Dealer.com’s advertising technology as well OEM and advertising partnerships with Haystak’s customer service model later this year.
Read More →The firm’s 2016 U.S. Customer Service Index (CSI) Study shows that last year’s record number of recalls is having an effect on customer satisfaction with dealer service, which declined for the first time in six years.
Read More →The integration will connect RouteOne’s digital retail services with Scion’s concierge sales showroom app, allowing dealers to electronically capture signatures from each buyer on all documents in the credit application and contracting process.
Read More →The automotive imaging company, which supplies 360-degree imaging to more than 22,000 dealer websites, has expanded its virtual reality content.
Read More →The system is designed to use Apple Wallet, a native app to all iPhones, or Android Wallet, installed in most U.S. smartphones, to send above-the-lock-screen alerts that cannot be ignored by customers.
Read More →Rapid Recon, a provider of time-to-market reconditioning software for new- and used-car dealerships, will be at this month's NADA Convention & Expo to showcase its holding cost calculator, time-to-market reconditioning workflow software, and its recall management tool.
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