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News•September 23, 2014

Help F&I and Showroom Select the 2014 F&Idol Winner

The magazine made available this week the voting page for the final round of the IAS-sponsored F&Idol competition. Review the five video entries and vote for the overall winner of the 2014 contest.

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News•September 23, 2014

New Online Tool Triggers Real-Time Leads for Dealerships

AutoLoop has added a feature to its Essentials platform called Instant Online Leads, alerting sales personnel when a prospective car buyer is requesting more information on a dealer’s website.

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News•September 23, 2014

Dealers Failing to Capture Customers Over the Phone, Marchex Reports

When a potential customer calls a dealership, that call goes unanswered one out of six times, according to data from mobile advertising technology company Marchex Inc.

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News•September 23, 2014

TrueCar Expands Dealer Council

TrueCar adds four new members to its National Dealer Council, a 20-member advisory panel of automotive retailing experts. With the new additions, the council now represents all major automakers.

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News•September 23, 2014

DealerRater Launches LotShot App

The web application helps dealership employees easily snap and share customer photos via email at vehicle delivery. Officials with DealerRater said the app can increase the likelihood of customers leaving a review by 50%.

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News•September 18, 2014

TFS Contracts ChannelNet to Increase Customer Loyalty and Retention

The captive finance company selected the digital marketing, sales and service solutions provider to provide web-based customer lifecycle communications.

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News•by Brittany-Marie Swanson•September 16, 2014

Court Rules Yelp Can Manipulate Business Ratings

This month, the Ninth U.S. Circuit Court of Appeals upheld a lower court’s ruling that dismissed a proposed class-action lawsuit against Yelp. The suit claimed the company extorts advertising dollars from businesses in exchange for good reviews, a practice the federal court said is not illegal.

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News•September 16, 2014

Mass. High Court Rules in Favor of Tesla

This week, the Supreme Judicial Court of Massachusetts upheld a lower court’s ruling that dealers did not have grounds to challenge Tesla Motors’ ability to sell vehicles in the state.

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Articles•by Brittany-Marie Swanson•September 15, 2014

Word of Mouth Still Dominates

Word of mouth is still the leading source for new business, but a new study says review sites continue to gain ground.

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News•September 11, 2014

LotLinx Adds VP of Product Management

Dave Shefferman, who has nearly two decades of experience in the high-tech and automotive industries, will lead product development and data strategy efforts for the LotLinx Deeplinking platform.

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