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NewsDecember 7, 2016

Channel Stuffing, Incentives Responsible for Slip in Manheim Index

Wholesale used vehicle prices on a mix-, mileage-, and seasonally adjusted basis declined 1% in November, according to Manheim’s Used Vehicle Value Index report. Due to this decline, the Manheim Used Vehicle Value Index fell 0.3% from a year ago to 124.7.

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Articlesby Gil Van OverDecember 6, 2016

Defining the Dark Side

There’s one way to keep federal regulators, plaintiffs’ attorneys, attorneys general and the media at bay. Read on to find out what it is.

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ArticlesDecember 6, 2016

Is the Dragon Dead?

The magazine’s legal eagle believes the CFPB is more annoyed than wounded by the federal appellate court’s ruling that its single-director structure is unconstitutional.

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NewsDecember 6, 2016

Black Book: Trucks Depreciating More Than Cars

The pendulum finally swung last week, with trucks showing higher depreciation than cars for the first time this year, according to Black Book.

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NewsDecember 6, 2016

New-Vehicle Sales Rise 3.7% in November, Autodata Reports

The industry sold 1.38 million new units in November, a 3.7% increase from a year ago, according to Autodata Corp. November's seasonally adjusted annual rate was 17.87 million, which was slightly lower than last November’s SAAR of 18.25 million.

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NewsDecember 6, 2016

EFG Companies Receives Top Client Satisfaction Scores in National Study

In a study used by major brands to measure dealer services client satisfaction, EFG Companies scored higher than Nordstrom and Ritz Carlton, the F&I product provider shared today.

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ArticlesDecember 5, 2016

The Facts of Leasing

Leasing isn’t slowing down. In fact, it’s spreading to the ­pre-owned market. Dealership expert breaks down the keys to making leasing a viable option for showroom customers.

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ArticlesDecember 5, 2016

Ditch the Interview

F&I pro makes a case for ditching the F&I interview. He says a quick discussion with the salesperson and a look at the customer’s credit report and trade appraisal will tell you all you need to know.

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Articlesby Rick McCormickDecember 5, 2016

Selling Solutions, Not Products

Great F&I professionals don’t jump to conclusions, and they don’t try to solve problems for customers. Instead, they solve problems with customers. F&I trainer explains how.

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ArticlesCover StoryDecember 5, 2016

Drive Motors Aims to Break Silicon Valley Mold

Drive Motors’ Aaron Krane is attempting to succeed where other Silicon Valley startups have failed: changing the car-buying experience without disrupting dealer profitability.

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