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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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F&I expert lists six moves F&I pros can make to improve the customer experience and increase production.
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F&I technology expert says dealers and F&I pros who embrace digital solutions will have more success with customers of all ages.
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Expert lists five prime directives for dealers who want to take their production, company culture and customer service to the next level.
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F&I expert has a method for turning one of the most awkward parts of the F&I process into a moneymaker.
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Digital marketing expert shares practical advice for improving email communications by eliminating bad practices that turn off car buyers.
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Meet Jeff Carlson, president of Colorado’s Glenwood Springs Ford, Glenwood Springs Subaru and Summit Ford, and the NADA’s 2016 chairman.
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Protective Asset Protection’s Rich Moore will present a session dedicated to hiring and training Millennial workers at the upcoming Dealer Summit, organizers announced Monday.
Read More →The Federal Trade Commission is seeking a court order against Volkswagen that would require the manufacturer to compensate American consumers who bought or leased a vehicle equipped emissions cheat software. Volkswagen has also been granted an extension to come up with a detailed plan to recall 600,000 affected diesel vehicles.
Read More →The new partnership brings together Dealertrack's credit application network and DealerCorp's desking technology. The combination is designed to help Canadian dealers connect their showrooms and F&I departments through a seamless and integrated workflow.
Read More →With the new connection, users of the Advent Dealer Management System will have a full complement of data interfaces that allow for bidirectional communication with Hyundai USA.
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