Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Default rates inched up in August across multiple consumer credit categories, including auto loans and mortgages, according to data released by S&P Dow Jones Indices and Experian.
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Volkswagen's chief executive apologizes for emissions scandal and promises to 'do everything necessary in order to reverse the damage this has caused.'
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The magazine’s newest contributor says the relationship between old car dawgs and new-age techies doesn’t have to be tumultuous.
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Digital documents might seem more secure than manila folders and filing cabinets, but recent cyberattacks prove that customer and dealership data is still vulnerable in a paperless F&I office.
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Meet the five finalist for the 2015 F&I Dealer of the Year award, the winner of which was announced earlier this month at the magazine's annual conference.
Read More →US Equity Advantage is now integrated with Dealertrack’s menu and aftermarket network solutions, expanding its current reach in more than 4,000 dealerships nationwide.
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Scott Stoner has been promoted to the role of mid-south regional business development manager for Dent Wizard. He will work out of St. Louis.
Read More →Citing the doctrine of joint venture, the Colorado Court of Appeals ruled last week that a dealership will be held liable for damages caused by a customer during a test drive.
Read More →Ahead of her appearance at the Innovate 2015 conference, the FTC official who led Operation Ruse Control has released a list of advertising sins that have put dealers on her regulatory radar.
Read More →GWC Warranty has introduced a new five-year, 100,000-mile coverage term for select used-vehicle protection plans. The F&I product provider also released a new product designed for dealers with onsite service facilities.
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