Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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J.D. Power and LMC Automotive expect the industry to realize its best January for new-vehicle sales since 2004, with the firms projecting sales of 932,000 units.
Read More →The technology firm said it more than doubled its econtracting volume in 2014 to 1.55 million contracts processed.
Read More →Experian’s new Auto Equity Model helps users estimate a consumer’s vehicle equity on an existing auto loan.
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F&I trainer says that making the process all about the customer creates a buying environment that no amount of selling can create.
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Retail expert breaks down a performance analysis that can gauge whether your used-vehicle department is ready for what promises to be an interesting year for the pre-owned segment.
Read More →EasyCare has partnered with Dave Anderson and his LearnToLead program to deliver training to the EasyCare dealer network.
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Human resources expert returns for Part 2 of his two-part series on costly hires. This time, he lays out a hiring process designed to weed out unqualified or untrustworthy candidates.
Read More →Larry H. Miller Groups of Companies is getting into the F&I product provider business. Overseeing the new business unit will be Bryant Henrie, who also serves as president of the company’s captive finance arm, Prestige Financial Services.
Read More →Ally is adding F&I management training, vehicle selling skills, and compliance courses to its Performance Development Center. The new courses will be introduced at the NADA Convention and Expo next week.
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NADA Academy has appointed Camron Wilson as senior consultant of OEM and Allied Educational Solutions, a new position designed to expand collaboration with OEMs, allied industries and dealership staffs through online and instructor-led training.
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