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NewsAugust 19, 2014

California on Track to Sell 1.8 million New Units in 2014

California continues to outpace national new-car sales growth, according to a report from the California New Car Dealers Association. The state’s sales are on track to approach 1.8 million new units.

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NewsAugust 19, 2014

AFIP Extends Pre-Summit Boot Camp Discount

Now through Aug. 22, Industry Summit attendees can get a $100 discount off registration for the AFIP's certification Boot Camp. The training session takes place before the start of F&I and Showroom's annual conference on Sunday, Sept. 7, and Monday, Sept. 8, at the Paris Las Vegas.

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NewsAugust 14, 2014

Quality and Space a Concern in Third-Row Seating, J.D. Power Reports

Automakers are responding to consumer demand for third-row seating, but in doing so are compromising quality and cargo space, according to a recent study by J.D. Power.

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NewsAugust 14, 2014

Service Group Partners With Kawasaki

The Austin-based firm will serve as the administrator for the powersports maker's new GAP, tire-and-wheel and prepaid maintenance products. The protection products will be offered alongside the OEM's new Kawasaki Protection Plus.

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ArticlesAugust 14, 2014

OP-ED: Subprime Auto Is Not Subprime Mortgage

In an op-ed piece submitted to F&I and Showroom, an executive with the American Financial Services Association rebuts claims made about subprime auto financing in an Aug. 8 opinion piece penned by the New York Times’ 18-member editorial board.

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ArticlesCover Storyby Gregory ArroyoAugust 14, 2014

Remembering Ed Bobit

The magazine, trainers and industry execs pay tribute to the man who helped build an industry when he founded F&I and Showroom in 1998.

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ArticlesAugust 14, 2014

Handling Skittish Customers

Asking customers to divulge sensitive information about themselves can sometimes lead to a polarizing exchange between the F&I manager and customer. The magazine’s compliance insider offers a few ways to put customers at ease.

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Articlesby Rick McCormickAugust 14, 2014

10.5 Ways to Create Customer Interest

The magazine’s resident F&I pro thinks F&I managers can take a cue from the Duke of Wellington, who once said, ‘Wise people learn when they can. Fools learn when they must.’

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NewsAugust 12, 2014

July New-Vehicle Sales Increase 5% in July, Autodata Reports

July sales totaled 1.435 million units, according to the firm. It put the July SAAR at 16.48 million units, up from 15.76 million in July 2013 but down from 16.9 million in June.

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ArticlesAugust 12, 2014

Fueling the Service Pump

The F&I office can fuel a dealership’s service-retention efforts. F&I insider offers up some recommendations designed to drive car buyers into the service lane.

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