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Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
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F&I Showroom Magazine
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SEARCHMENUSEARCHWhen lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
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Asking customers to divulge sensitive information about themselves can sometimes lead to a polarizing exchange between the F&I manager and customer. The magazine’s compliance insider offers a few ways to put customers at ease.
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The magazine’s resident F&I pro thinks F&I managers can take a cue from the Duke of Wellington, who once said, ‘Wise people learn when they can. Fools learn when they must.’
Read More →July sales totaled 1.435 million units, according to the firm. It put the July SAAR at 16.48 million units, up from 15.76 million in July 2013 but down from 16.9 million in June.
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The F&I office can fuel a dealership’s service-retention efforts. F&I insider offers up some recommendations designed to drive car buyers into the service lane.
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Legislation regulating the influence captive finance sources have on F&I product sales has popped up around the nation this year, but the industry disagrees on what is driving these state-by-state battles.
Read More →Nicholas Angelides, a former independent account executive for Nation Safe Driver, has joined the company’s sales team as central regional vice president.
Read More →AUL Corp. won the Gold award in the Service Contract Provider category in Auto Dealer Monthly's 2014 Dealers' Choice Awards.
Read More →The association is offering Industry Summit attendees a $100 discount if they register for its pre-conference certification Boot Camp by Aug.15.
Read More →A used-car dealership in Nevada vanished without notice last month, leaving customers who had received loans directly through the dealership unable to make payments.
Read More →The owner of Edge Auto Sales used personal identifying information from customer credit applications to forge dozens of fraudulent auto loans and fabricate the existence of two dealerships.
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