
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
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F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
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John Krafcik, former Hyundai Motor America's president and CEO, has been named president of Web-based dealer network TrueCar.
Read More →Al Ranieri, founder of American Auto Guardian Inc. and chairman of the firm’s board of directors, passed away this week.
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Manheim named Rob Touchette market vice president for the pacific market and Randy Beil vice president for the north central market.
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Ford Motor Co. confirmed yesterday that Mark Fields will be named president and CEO. He will replace Alan Mulally, who will retire on July 1.
Read More →Like other public groups, Group 1’s business was hampered in the first quarter by extreme weather conditions, losing about 9% of its total available selling days through Feb. 16. Luckily, March turned out to be a strong sales month for the group.
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F&I managers can’t sell to customers they don’t see. The father of the F&I menu provides an action plan for convincing management that every customer must visit the F&I office at the time of sale.
Read More →For the third consecutive year, Auto/Mate Dealership Systems was selected by The Times Union as one of the Top Workplaces in New York's Capital Region.
Read More →Sonic officials said last week the group will begin piloting its new customer experience initiative at a Charlotte, N.C., store this July. The new process promises to deliver a ‘one associate at one price in one hour’ buying experience.
Read More →Despite its Northeast and Central Midwest dealerships losing approximately 280 selling days due to harsh weather, Penske Automotive reported last week that it achieved a 15.4% increase in income from continuing operations.
Read More →Industry Summit 2014 will feature multiple education sessions dedicated to special finance and used-car retailing. Serving as master of ceremonies for those two tracks will be special finance guru Greg Goebel.
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