
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →National Auto Care Corp. and Family First Dealer Services have promoted Courtney Wanderon to vice president of sales. In her new role, Wanderon will lead the sales and client relations teams in support and development of the company’s agent network and strategic partners.
Read More →The industry sold 3.284 million used cars in December and 42 million units for the year. Driving those totals were increases in below-prime auto loan approvals, as finance sources continued to relax their guidelines.
Read More →Fiat North America LLC signed an agreement on New Year’s Day to acquire the remaining stake in Chrysler Group LLC. The transaction is expected to close on Jan. 20.
Read More →This year’s conference will feature Patrice Ficklin, assistant director of the CFPB’s Office of Fair Lending, as well as a candid discussion between executives from GM Financial, Toyota Financial Services and Chase Auto Finance.
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Today ends John Krafcik’s tenure as president and CEO of Hyundai Motors America. He will be replaced by David Zuchowski, the company’s executive vice president of sales.
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Ford predicts it will come in as the top-selling marque for 2013, a title it’s held for four straight years.
Read More →The vehicles of nine customers at three different dealerships disappeared before being detailed or serviced, the San Jose Mercury News reports.
Read More →Dick Hannah Dealerships is partnering with the Children’s Cancer Association for the ninth annual Valentine’s Day for CCA fundraising event.
Read More →U.S. consumers are expected to spend more than $34 billion on new vehicles in December, a historic high for the month, reports J.D. Power and LMC Automotive.
Read More →Jeffrey Anderson has joined Polk as director of market reporting solutions. He formerly served as director of consulting and analytics at Experian Automotive.
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