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F&I

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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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Articlesby George AngusDecember 23, 2013

Leasing: Boom or Doom

The ‘Father of the F&I Menu’ weighs in on leasing’s second-quarter boom. He also lays out six products that need to be on your lease menu.

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ArticlesDecember 23, 2013

Provide, Preserve, Protect

Top trainer says the issues dividing most sales and F&I departments could be solved if compliance wasn't an F&I-only concern.

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Articlesby Paul PotratzDecember 23, 2013

Raising The Stakes

Marketing wiz says Google has raised the bar for ad agencies looking to become Google AdWords Certified. He explains what the change means to your operation.

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NewsDecember 19, 2013

Dealertrack to Acquire Dealer.com

Dealertrack Technologies reports that an agreement is in place for the technology company to acquire Dealer.com. Dealertrack will retain the Dealer.com name and is expected to appoint CEO Rick Gibbs as executive vice president and group president of its digital marketing solution team.

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NewsDecember 19, 2013

DealerRater Alters 2015 Dealer of the Year Award Program

DealerRater is judging by a new set of criteria for next year’s Dealer of the Year Award Program.

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NewsDecember 19, 2013

Strong Demand Buoys Wholesale Prices in November, Kontos Reports

Strong retail demand continued to buoy wholesale used-vehicle prices in November, as average prices rose on both a month-over-month and year-over-year basis.

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Photo Galleriesby StaffDecember 17, 2013

Dealing Good Cheer

Here's how our dealers are celebrating the holidays at their stores!

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Newsby Brittany-Marie SwansonDecember 17, 2013

Hyundai Drops Arbitration Clause

Following a critical piece in the New York Times on the arbitration clause found in its warranty statement, Hyundai drops the policy. The change came a week before the CFPB released its first report on the effect of arbitration agreements on consumers.

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NewsDecember 17, 2013

NADA Names New Chief Economist

Steven Szakaly has been named the new chief economist at the NADA. He brings more than 10 years of forecasting and industry analysis experience.

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NewsDecember 17, 2013

Canada Dealer Refunds Sale to Psychiatric Patient

According to the Huffington Post Alberta, an Edmonton car dealer agreed to provide a refund to a psychiatric patient who was on a ‘car-buying rampage.'

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