
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →The ‘Father of the F&I Menu’ weighs in on leasing’s second-quarter boom. He also lays out six products that need to be on your lease menu.
Read More →Top trainer says the issues dividing most sales and F&I departments could be solved if compliance wasn't an F&I-only concern.
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Marketing wiz says Google has raised the bar for ad agencies looking to become Google AdWords Certified. He explains what the change means to your operation.
Read More →Dealertrack Technologies reports that an agreement is in place for the technology company to acquire Dealer.com. Dealertrack will retain the Dealer.com name and is expected to appoint CEO Rick Gibbs as executive vice president and group president of its digital marketing solution team.
Read More →DealerRater is judging by a new set of criteria for next year’s Dealer of the Year Award Program.
Read More →Strong retail demand continued to buoy wholesale used-vehicle prices in November, as average prices rose on both a month-over-month and year-over-year basis.
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Following a critical piece in the New York Times on the arbitration clause found in its warranty statement, Hyundai drops the policy. The change came a week before the CFPB released its first report on the effect of arbitration agreements on consumers.
Read More →Steven Szakaly has been named the new chief economist at the NADA. He brings more than 10 years of forecasting and industry analysis experience.
Read More →According to the Huffington Post Alberta, an Edmonton car dealer agreed to provide a refund to a psychiatric patient who was on a ‘car-buying rampage.'
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