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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
The University of Michigan's Transportation Research Institute found middle-aged car buyers were 15 times more likely to buy new vehicles than 18-to-24-year-olds.
Read More →Compact crossovers fueled industry sales in April, while full-size cars continued to lose market share as consumers turned to mid-size sedans.
Read More →Most customers will say ‘No’ when you ask them if they have any questions about the products you presented on the menu. But there’s a small twist you can add to the end of that question that will determine how the rest of the conversation goes.
Read More →General Motors, Mercedes-Benz and Volkswagen have committed millions of dollars to showroom makeovers and facility updates to capture market share on both U.S. coasts.
Read More →In March, Joseph Gillum joined National Automotive Experts as product and marketing manager. He previously served as an account executive for Assurant Solutions.
Read More →National Auto Care’s ExpressLane product will now include Express Pay, which will allow dealers to submit payments by ACH for service contract sales.
Read More →American Auto Guardian has moved its corporate headquarters from Arlington Heights, Ill., to Schaumburg, Ill., the company announced last week.
Read More →Governors in New Hampshire and Colorado are considering legislation aimed at strengthening dealers’ rights in those two states.
Read More →Domestic automakers continue to benefit from a strong market for pickup trucks. The firm also expects big gains for Nissan.
Read More →J.D. Power and LMC Automotive expect May retail sales to exceed 1 million units for the third consecutive month.
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