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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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NewsMay 23, 2013

Manheim Announces New Chief People Officer

Rock Anderson was selected to lead Manheim’s future workforce. He succeeds Lilicia Bailey, who is retiring after a 10-year stint with the company.

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NewsMay 23, 2013

Calif. New-Vehicle Sales Up 12.6 Percent in Q1

New-vehicle registrations for the state reached their highest first quarter total since 2008.

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NewsMay 23, 2013

Carfax Lawsuit Stalls Sale of Parent Company

Potential buyers of R.L. Polk & Co. said they are watching and waiting to see what will happen with a recent lawsuit filed against Carfax.

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NewsMay 23, 2013

Auto Industry Steps Up to Help Tornado Victims

Ally Financial, the National Automobile Dealers Charitable Foundation, the General Motors Foundation and Chevrolet are among those pledging support for victims of the Oklahoma City tornado that claimed 24 lives.

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NewsMay 21, 2013

[Video] Tip of the Week: Where's the Customer?

Do you want to see more deals from your sales consultants? Then there's one question you need to avoid asking your salespeople, says United Development Systems’ Gerry Gould. Find out what it is in F&I's Tip of the Week.

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NewsMay 21, 2013

CNW: May Deliveries Expected to Climb 6 Percent

CNW Research expects May deliveries to rise 6 percent vs. the same period last year, but says there are some worrisome trends to watch.

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NewsMay 21, 2013

MBFS Customers Can Now Manage Accounts With In-Vehicle App

The captive becomes the first finance source to launch an in-vehicle app that allows vehicle owners to manage their account. The app will be available on model-year 2013 and newer Mercedes-Benz vehicles equipped with the COMAND Navigation system.

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NewsMay 21, 2013

Equifax: New Credit in 2013 at Five-Year High

Auto loan origination activity this year is the strongest it has been for banks since 2006, with new credit generated during January and February totaling $141 billion.

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NewsMay 21, 2013

PRNDL.com Adds Finance Center

Exclusive application process matches car buyers with best financing option. The Finance Center offers a full spectrum of credit options for all credit levels.

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NewsMay 21, 2013

Family First Names Director of Client Relations and Claims

Family First Dealer Services names Eduardo Villadiego director of client relations and claims. He will lead the company’s client relations team.

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