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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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By cutting down on response times, using video to connect with shoppers and launching a team to nurture cold leads, Greenway Dodge’s Internet department now drives 71 percent of the dealership’s sales.
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United Development Systems’ Gerry Gould has been on the “dictate your own destiny” kick of late, and he continues hammering home his message this week with a few words on how to proceed when the finance source gives you a “Line 5” call.
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Marquet International released its annual white collar fraud and embezzlement report today. The report reveals that more automotive employees are embezzling than in previous years.
Read More →New Jersey’s Mahwah Kia filed a lawsuit against Kia Motors America. The manufacturer allegedly terminated the store’s franchise agreement for poor performance, but the dealer claims KMA did not make enough inventory available.
Read More →The subprime auto finance source appoints a former Capital One Auto Finance exec as its new CEO. His appointment takes effect tomorrow.
Read More →Lucas Chrysler Jeep Dodge Ram has filed a lawsuit against the automaker for terminating its franchise agreement after the dealer failed to make expensive renovations to its facilities.
Read More →The legal battle between Clay Nissan and the brothers of a former cancer-stricken employee is over, ending the family’s 10-month campaign against the dealership for terminating their sister.
Read More →In the first quarter of 2013, 30-day auto loan delinquencies rose 1.3 percent, 60-day delinquencies increased 12.4 percent and repossessions rose 16.9 percent when compared with the previous year.
Read More →Certified pre-owned sales are up 6.2 percent in the first three month of 2013 vs. the same period last year, Edmunds.com reports.
Read More →More than 77 percent of car lease customers were approved during April, up from 70 percent during the previous month, according to Swapalease.com.
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