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Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
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SEARCHMENUSEARCHTechnology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
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Google Business Photos is allowing the site’s millions of online visitors to take a virtual tour of individual dealerships. Similar to Google’s Street View technology, the tour allows potential car shoppers to browse inside the dealership.
Read More →Chevrolet, Jeep and Ram made YouTube’s Top 10 list of most viewed ads in February. Ram took the No. 3 spot with 14 million views of its “Farmer” commercial.
Read More →Dealership service departments are driving up customer satisfaction. The reason, according to J.D. Power and Associates’ annual Customer Service Index study, is repair work is down and maintenance visits are up.
Read More →Senate Banking Committee Chairman Tim Johnson advocated for Consumer Financial Protection Bureau Director Richard Cordray to retain his position at a hearing March 12. A vote on the nomination will be held at a later date.
Read More →Former Lyndon Property Insurance Company CEO brings extensive industry experience to his new role at the automotive financial services provider.
Read More →People speak 30,000 times per day on social media about their auto purchase journey, according to a new study. The news calls for changes in the automotive purchasing model.
Read More →Protective promotes Rick Kurtz to senior vice president of distribution and Tim Blochowiak to vice president of dealer sales.
Read More →TrueCar wins the award in the "Business Intelligence Solution, New Version” category.
Read More →Todd Sands, who joined CNA National Warranty Corporation in 2001, will serve as the company's vice president of product administration and sales.
Read More →Dealers and businesses may have continued to gripe about Yelp’s filtering system, but it didn’t deter the company from filtering a higher percentage of its business reviews in 2012 than in the previous year.
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