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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Cal-Tex Protective Coatings Inc. has added Tim Akard to its team. The former Ford dealer and past member of the Ford National Dealer Council was named senior director of market development.
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Proper disclosure is critical to an F&I product sale, but don’t forget to give customers a break from the verbal vomit by simply asking them how they feel. United Development Systems’ Gerry Gould explains in F&I’s Tip of the Week.
Read More →Innovative Aftermarket System’s new Trade Assurance Plus works like GAP, but is designed for trade-ins. The aftermarket company unveiled its new offering after completing its national training tour.
Read More →Despite incentive spending falling to its lowest level since May 2011, TrueCar estimates October’s SAAR to come in at 14.9 million units, the second highest rate in 2012.
Read More →Group 1 posted a 46 percent increase in its third-quarter profit behind rising new-car sales and record-setting F&I penetration.
Read More →NADA Chairman Bill Underriner warns automakers against intruding into dealers’ businesses with two-tier pricing and mandatory facility upgrades.
Read More →Westlake Financial Services named the top four regional auctions in the third quarter. Taking the top award was ADESA Lexington of Kentucky.
Read More →Stronger new-vehicle sales and a record performance by its F&I operations drove a 15 percent increase in AutoNation’s third-quarter profits.
Read More →Ally Auto will lead an F&I and Showroom-hosted webinar on Wednesday, Nov. 7. It will cover the key elements of a comprehensive F&I plan, and will offer insights on how to increase F&I revenue and net profit.
Read More →Asbury was firing all cylinders during the third quarter, with the 77-rooftop dealer group reporting revenue and profit increases of 14 and 68 percent, respectively.
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