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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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“Guaranteed” is a powerful word when making a sale, which is why United Car Care’s F&I Coach recommends ditching GAP's acronym when presenting it to customers.
Read More →Lithia reported higher profits and revenues for the third quarter. Highlights include a 36.4 percent increase in F&I revenues.
Read More →Royal Bank of Canada will acquire Ally Credit Canada Limited and ResMor Trust, Ally Financial announced this week. The sale is expected to close in the first quarter of 2013.
Read More →Mike Bannister will retire as Ford Motor Credit Company’s chief executive on Jan. 1. His replacement will be Bernard Silverstone.
Read More →The continued loosening of credit standards is helping franchised dealers move those high-mileage trade-ins, with CNW predicting that used-vehicle sales in October will top the year-ago period by 8.1 percent.
Read More →The F&I product provider has promoted its national sales manager to executive vice president. He will assume his new role on Nov. 1.
Read More →KBB predicts October new-car sales will settle in at a 14.7 million SAAR after clocking in at 14.9 million units in September.
Read More →If October maintains its current sales pace, the industry will have achieved something it hasn't done since 2008, J.D. Power and LMC Automotive report.
Read More →DealerTrack’s recently acquired ClickMotive took home three awards at the recent Digital Dealer Conference.
Read More →This year’s contest attracts 57 hopefuls for the TIME Dealer of the Year award, the winner of which will be named at the 2013 NADA Convention and Expo.
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