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NewsAugust 8, 2011

F&I Express adds Protective to e-Contracting Platform

Protective Life’s vehicle service contracts and GAP will be available through Intersection Technologies’ e-contracting platform.

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NewsAugust 8, 2011

Accessories Influence 12 Percent of All Vehicle Sales, Says New Report

Foresight Research’s 2011 Automotive Accessory Market Report found that accessories influenced 12 percent of all vehicle sold. It also found that less than half of dealers visited by surveyed shoppers had an accessorized vehicle on display.

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ArticlesAugust 5, 2011

Character Development

Chris ‘Captain Credit’ Cochran struck gold for Haddad Dealerships with a social media promotion that grew into a standalone special finance department.

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Articlesby Jim BassAugust 5, 2011

Ending the Cycle

Things are looking up for the below-prime segment, but our analyst warns that there still may be trouble ahead for the finance companies and dealers who serve that segment.

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Articlesby Gregory ArroyoAugust 5, 2011

A New Breed

CarFinance Capital is new to the auto finance world, but the people behind the nonprime/subprime finance source are not. The editor gets the skinny.

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ArticlesCover StoryAugust 5, 2011

She’s Buying

It’s been a year since Meade Lexus earned AskPatty.com’s “Seal of Approval,” and the dealer group’s CSI is now approaching 100 percent.

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NewsAugust 2, 2011

Video: F&I’s Tip of the Week

Gerry Gould, United Development Systems’ direct of training, provides his take on why the customer interview is so important in Part 1 of this three-tip series. He’ll also talk about what five questions a properly conducted interview will answer in the minds of consumers.

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NewsAugust 2, 2011

F&I Express and NAE Ink E-Contracting Deal

Through a new partnership, F&I Express will offer NAE dealers and its partners the ability to rate and e-contract all of NAE’s products, including extended service contracts, limited warranties and ancillary products.

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NewsAugust 2, 2011

J.D. Power: Banks Lead the Way in Dealer Satisfaction Study

J.D. Power and Associates’ 2011 U.S. Dealer Financing Satisfaction Study indicated that dealer satisfaction with lenders has improved in all categories, with Mercedes-Benz and BMW captives leading the way.

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NewsAugust 2, 2011

VisionMenu Adds PRU Reporting to Electronic Menu

VisionMenu Inc. has added a new feature to its VisionMenu Plus and VisionReport software that will allow dealers to track their F&I department’s profit per retail unit when the menu is and isn’t used.

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