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ArticlesCover StoryApril 4, 2011

Blazing New Trails

Toyota of Escondido is forging ahead in its attempt to tap into the $28 billion auto accessories market. Its guide will be a new program designed to get car buyers to explore the great outdoors.

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Articlesby Ronald J. ReahardApril 4, 2011

Turning Objections Into Sales

F&I trainer runs through six objection-handling techniques for selling service contracts and GAP, and offers advice for closing the customers who listen.

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ArticlesApril 4, 2011

7 Costs Internet Shoppers Haven’t Calculated

Today’s Internet shopper might be better educated, but you can bet there are a couple of cost-of-ownership items they didn’t count on. Veteran F&I manager and trainer runs through F&I’s new message to customers.

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NewsMarch 29, 2011

NABD Releases Agenda for New Dealer Academy

The National Alliance of Buy Here, Pay Here Dealers (NABD) has released the full agenda for the first-ever BHPH Dealer Academy, scheduled for May 16–17, 2011, at the Venetian Resort and Casino in Las Vegas.

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NewsMarch 29, 2011

NAE and NWAN Announce Partnership with Paylink

National Automotive Experts (NAE) and National Warranty Administration Network (NWAN) announced a new partnership with Paylink Payment Plans LLC (Paylink).

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NewsMarch 29, 2011

Apax to Acquire 30 Percent of Dealer.com

Dealer.com, an automotive internet marketing solutions provider, announced that Apax Partners will acquire Yellow Media Inc.’s 30 percent share of the company.

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NewsMarch 28, 2011

Joe Verde Releases Pocket-Sized Weekly Planning Guide

Joe Verde Group released a pocket-sized Weekly Planning Guide (WPG) designed to allow salespeople to quickly record prospect contact info, log sales and keep appointments.

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NewsMarch 24, 2011

Toyota, Lexus Continue to Rebound in Perceived Quality

ALG’s Spring 2011 Perceived Quality Study (PQS) showed Toyota’s Perceived Quality Score rose 4 percent over the last six months and Lexus again captured the luxury category’s highest Perceived Quality rating during the reporting period.

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NewsMarch 22, 2011

Dealers Issues, New Strategies Take Spotlight at Inaugural Agent Show

More than 200 general agents and product providers convened at the Las Vegas Hilton from March 8-9 for Agent Summit 2011, more than outpacing organizers’ attendance expectations for the inaugural event.

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NewsMarch 21, 2011

NADA University Launches Website Featuring “Dealer Pain Points”

NADA University, an online education and training resource for auto dealers and their staffs, announced the launch of a new Website, www.NADAuniversityblog.com, featuring its “Dealer Pain Points” videos to help dealers resolve business challenges and create new opportunities for success.

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