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In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
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RoadVantage has named Scott Wolfe as its new chief financial officer. Executives said Wolfe’s background and experience are a perfect fit for the growing company.
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The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation backed by reports from African American and white testers.
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Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.
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Attendees are encouraged to register for the 2019 Industry Summit this week to receive a $100 discount and the chance to win a free hotel stay in New Orleans.
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National Automotive Experts and NWAN’s Cliff Childers has been promoted from account executive to national business development manager.
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One Industry Summit attendee will be selected to receive one free day of training with Frenchy at the dealership of their choice.
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Jim Maxim Jr. and Jim Maxim Sr. have made DealerMax the new home of their Profit By Design F&I development platform and plan to rapidly expand the Boston-based company’s national footprint.
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F&I pro has a word of advice for colleagues who are ready to connect with customers in a meaningful way — and help ensure they’ll return for their next vehicle.
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eLEND Solutions dealers now have access to CoreLogic Credco’s Three-Bureau PreQual soft-pull credit inquiry tool as part of a new partnership.
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The office of California Attorney General Xavier Becerra has charged the 10-rooftop Paul Blanco’s Good Car Co. with credit application fraud, payment packing, and false and deceptive advertising.
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